FAQ-McIntyre and Company, Gifts and More

FAQ



Do you have a physical store?

No.
At this time we do not have a physical location.
We are working on it and are hopeful that one day we will.


What credit cards do you accept?

We accept all major credit cards.


How long does it take to ship my order?

Most orders will ship within 7-14 days.

**Please note that during a Legal Holiday, shipping will be delayed.**


Do you ship Internationally?

No.
Unfortunately we do not,
we only ship around the continental
United States.


Do you accept returns?

Yes.
Mostly on items that you have received,
has been damaged during shipping, or you received the wrong item.
Check out our Returns page for full details.


Do you offer employment or Internships at your company?

Unfortunately we do not at this time.
We hope someday to do so,
but when do, we'll post it, on the site.


Do you offer rush orders?

We are working on it,
to provide you with this service.


I need to change my order, what do I do?

Send us a message from your account,
that says send a message to tell us
the change you need to make. Remember, you have
36 hours (3 Business Days) to make the change.
After the 36th hour, or 3 Business Days, we cannot make any changes.


Can I place an order,
and send it as a gift
to a different address?

Yes.
You just have to add the
address in the shipping address when you
place your order.


Do you offer
Gift Box/Wrap Service?

Not at this time.
This service will certainly
come as the business grows.


Will I be charged a tax?

If you order was submitted
in the Commonwealth of Virginia,
then yes.


Will I be charged shipping?

Yes.
The shipping price
will be displayed in checkout.


What couriers do you use,
when shipping orders?

We use UPS, FedEx, and USPS.


Do you accept PayPal?

Yes.
You'll select the option at checkout.


Do you offer Gift Cards/Gift Certificates?

We only offer digital gift certificates, in which you can
buy and send to recipients email. They will be able to
use the redemption code on the gift certificates
at check out. We do not, at this time offer gift cards.


If I want to delete my account,
how do I go about that?

It's easy.
Go to the Contact Us page,
and fill out the form, then
tell us that you want your account deleted.
We'll take it from there.


Can I Store My Credit/Debit Card On Your Site?

No.
For security reasons,
we do not store your
credit/debit card on our site.

If I bought a Digital
Gift Certificate, will it expire?

Yes.
Don't worry, you'll have
five years from the date
it was bought it.



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